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Systems Administrator

Apply now Job no: 495957
Location: Moon Campus

Position Department: Enterprise Infrastructure
Position Type: Staff Full-Time
The Systems Administrator is primarily responsible for developing, managing, and maintaining University enterprise infrastructure systems; including but not limited to: on-premises server and storage systems, cloud computing environments, unified communications systems, and network infrastructure. The Systems Administrator is also responsible for user account management; including but not limited to: creating and managing system permissions and user accounts, implementing and maintaining role-based access controls, and auditing of accounts and permissions to privileged systems. It is expected for the Systems Administrator to be available on-call and after business hours as needed for repairs and maintenance. This position works under the supervision of the Director of Enterprise Infrastructure and with a collaborative team of network and systems analysts, engineers, and administrators.
  • Assume primary responsibility for supporting and maintaining assigned systems, such as compute and storage infrastructure, telephony applications and systems, and database environments
  • Assume primary responsibility for maintaining user accounts, access controls, and security of assigned systems, such as Student Information Systems (SIS) and Enterprise Resource Planning (ERP) Systems
  • Assist end users in diagnosing application issues and work with them to schedule application of patches, software, and hardware updates
  • Monitor assigned systems, communicate capacity or performance issues, and take appropriate actions regarding emergency procedures
  • Contact hardware and software vendors to resolve outages and software defects, and follow problems through their resolution
  • Maintain meticulous documentation of systems configurations and procedures following departmental standards
  • Write and maintain scripts to automate processes and problem resolution
  • Assist other systems and network administrators, engineers, and analysts with their duties and in troubleshooting issues as they arise
  • All other duties as assigned
Minimum Qualifications:
  • Bachelor of Science in Computer Science, Information Technology, Engineering, Telecommunications or related field plus two years of professional experience as a Systems Administrator required; or four years of professional experience as a Systems Administrator in lieu of degree.
  • Two years of skilled experience managing Linux operating systems required
  • Experience with Microsoft Windows Server operating systems and Active Directory
  • Experience managing server virtualization infrastructure (VMware ESXi, vSphere, vCenter)
  • Experience managing Microsoft SQL Server, MySQL, and/or Oracle Database environments
  • Experience managing PBX and VoIP systems (Asterisk PBX and Polycom VoIP products)
  • Experience scripting with PowerShell and Bash, or programming with languages such as C# and Python
  • Experience managing Amazon AWS, Microsoft Azure, and/or Google Cloud Platform
  • Experience managing campus and data center network infrastructure (Cisco Catalyst and Nexus routers and switches, Cisco Wireless, Fortinet Firewalls, F5 Load Balancers)
  • Knowledge of UNIX/Linux and Windows Server operating systems
  • Knowledge of TCP/IP networking: networking topology, protocols, and services
  • Knowledge of Student Information Systems (SIS) and Enterprise Resource Planning Systems (ERP)
  • Ability to work in a self-directed manner, as well as part of a collaborative team
  • Excellent analytical and problem-solving skills
  • Strong organizational skills with an ability to multi-task and thrive in a busy changing environment
  • Ability to handle stressful situations with professional composure
  • Ability to be available by phone and email after typical business hours
  • Flexibility to work off-hours for planned and unplanned maintenance
  • Ability to drive or have reliable transportation to travel on behalf of the University
  • Certifications such as Linux+, Cloud+, CCNA, or MCSE preferred
  • Valid driver’s license or reliable transportation to travel on behalf of the University is required
Exemption Status: Exempt
Act 153 Clearance Required: Yes
Required To Pass a Motor Vehicle Report Check (If driving on behalf of the University): Yes
Required to Pass a Credit Check: Yes
Commitment to Diversity:
Robert Morris University is committed to increasing diversity in our community and actively pursues individuals from all backgrounds. Additionally, RMU complies with all applicable federal, state and local laws and provides equal opportunity in all educational programs and activities, admission of students and conditions of employment for all qualified individuals regardless of race, color, sex, religion, age, disability, sexual orientation, or national origin.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please email or call us at (412) 397-6270 if you require a reasonable accommodation to apply for a job or to perform your job.

Advertised: Eastern Standard Time

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